FAQ
Frequently Asked Questions
Have questions about stays, amenities, high-speed fiber internet, or cancellations? Explore our comprehensive guidelines below.
All Questions
Minimum stays are set per property and shown on each listing. Most of our homes are set up for stays of a month or longer.
Furnishings, kitchen equipment, linen, and internet are included. Utilities, cleaning, and any deposit are listed separately on each property before you book.
We check the connection in every home before it goes live. Measured speeds are listed on each property page.
Yes. Every home has a dedicated desk and a chair meant for a full working day.
Payment is taken online through our booking platform when your booking is confirmed. You will get a receipt by email.
Often yes, depending on what is booked after you. Ask as early as you can and we will check.
Tell us and we will arrange a repair. Urgent issues affecting heating, water, power, or security are handled the same day where possible.
The cancellation terms for your stay are shown before you book and repeated in your confirmation. If plans change, contact us and we will tell you what applies.